Careers

We have always been innovators, with a history of introducing new kinds of clothes and developing our own unique fabrics.

Today we draw on our rich heritage to create clothes that are both timeless and modern. Sunspel has always been a peculiar combination of tradition and innovation.

The company is based in Long Eaton, near Nottingham, in the factory we have occupied for the best part of a century. We continue to draw on the traditional clothing techniques and expertise of the Nottingham area where the company was founded back in 1860. We also have offices in London, where the marketing, online and wholesale team reside.

We are always on the lookout for interested, knowledgeable individuals with a passion for craftsmanship and exceptional customer service. If you’d like to speculatively send through your CV, we’ll always consider you when a suitable position does become available.

If you think you’d be a positive addition to our store team, you can email your CV to: recruitment@sunspel.com

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Assistant Store Manager (London)

We have an exciting opportunity for an experienced Assistant Store Manager to join our London retail team.

Responsibilities:

  • Managing the store and employees, creating a positive and motivational environment, encouraging them to generate sales and provide exceptional customer service
  • Motivating staff to reach sales targets
  • Ensuring the store is always presentable and according to merchandising standards
  • Analysing sales and key performance indicators and taking the required actions to drive these
  • Reaching out and maintaining a good relationship with local businesses and neighbours
  • Administrative duties such as reporting daily sales figures to head office, organising the staff rota and payroll

Requirements:

  • Minimum of 2 years retail experience
  • Sales driven and results oriented
  • Organised and service minded
  • Able to multi-task and delegate tasks
  • Excellent written and verbal skills
  • Fluent in Mandarin would be an advantage

To apply please send a CV and covering letter to: retailcareers@sunspel.com

HR Manager (Long Eaton, Nottingham)

The Company

Sunspel is a fast growing luxury heritage fashion brand with a focus on quality and fabric. We are a privately owned brand manufacturing and outsourcing high quality Men’s and Ladies’ clothing, with our goods selling in to wholesale, retail and online for both UK and export markets.

The Role

Based in our Long Eaton head office but also supporting our London based retail team, we are looking for an experienced part time HR Manager to oversee the end to end management of the HR function. Working closely with the Finance Director, Head of Retail, and Head of Operations, specific tasks include:

  • Recruitment and selection for the retail team and back office functions
  • Training, learning and development policy
  • Performance management
  • New starter inductions
  • HR policies and documents
  • Benefits and reward policy and processes
  • Employee relations: dispute resolutions, disciplinaries, grievances, absences, retirement and redundancy
  • Regular travel to London to support the retail team

The Candidate

The following qualifications and experience are preferred:

  • Degree level education is desired
  • CIPD qualification is expected
  • Proven HR experience of 3-5 years
  • Proven leadership capabilities
  • Exceptional organisational and communication skills
  • Good knowledge of employment legislation and how to apply it
  • A proactive team player with strong customer service and problem solving skills
  • The ability to maintain confidentiality and act with discretion and diplomacy

To apply, please send a CV and covering letter to: recruitment@sunspel.com

IT Support Technician (Long Eaton, Nottingham)

The Company

Founded in 1860, Sunspel pioneered the development of luxury undergarments. Sunspel is now a growing and exciting global fashion brand with Menswear, Womenswear and Accessory collections sold through its stores and online and through its extensive wholesale partners. 

The Role

We are looking for an experienced IT Support Technician to provide hardware and software support to our growing number of users over multiple sites. You will be responsible for maintaining computer networks and infrastructure, PC’s, printers and peripherals. A technical background, professional and friendly attitude is a must for this position with the ability to work calmly under pressure.

The business operates with a Windows and OSX environment, and also within a mainly cloud based infrastructure.

The position is a hands-on position which would suit someone who is able to think on their feet to provide solutions.

Responsibilites

  • Installing and configuring new technology to be used by the company, such as hardware, operating systems, programs and applications
  • Giving regular maintenance to existing hardware and computer systems
  • Providing assistance to company staff with technology-related issues:
    •    – Understanding the issue and its cause
         – Solving the problem
         – Explaining the problem to the staff member
  • Troubleshooting systems and applications:
    •    – Running diagnostics on malfunctioning hardware or software
         – Finding solutions for any issue and implementing them
  • Replacing damaged or malfunctioning parts on hardware when necessary
  • Implementing and assisting with the roll-out of new applications or operating systems:
    •    – Learning about the new application or operating systems
         – Running tests before implementing them in all systems
         – Evaluating new applications or operating systems and installing them on all systems in the company
  • Setting up profiles, emails and assisting in all password-related issues for all software including the ERP system
  • Running security checks on all systems
  • Providing network and infrastructure support
  • GDPR data security compliance
  • Conducting electrical safety tests on all systems
  • Assisting with other hardware including telephone, EPOS systems, conference room equipment, mobile phones and tablets
  • Writing ad hoc reports as requested by the senior management team
  • Occasional travel to other Sunspel offices

The Candidate

Key competencies & skills should include:

  • Experience working in a similar technical role
  • Excellent written and verbal communication skills
  • Excellent organisational skill
  • Personal and professional integrity
  • Competent with troubleshooting computer issues
  • Work well in a team environment
  • Attention to detail and accuracy
  • Good PC/Mac diagnostic skills, including trouble shooting network issues
  • A personable and positive can-do attitude with a passion for IT
  • Knowledge of standard IT security practices and GDPR
  • A knowledge of the NetSuite ERP system is desirable
  • Office 365 and Microsoft Office 2016
  • Windows Server 2012; Hyper V, DHCP and Active Directory
  • Synology NAS
  • Administer backups and archives
  • Assist with the creation and review of IT policies and processes
  • Liaise with third party suppliers and manage Service Level Agreements
  • Self-motivated and desire to learn new skills on a daily basis with a positive, enthusiastic approach

To apply, please send a CV and covering letter to: recruitment@sunspel.com

Part Time Key Holder (London)

We are on the lookout for a part time sales assistant with the ability to provide exceptional customer service to join our London retail team.

Requirements

  • Passionate about the Sunspel brand and products
  • A sociable and outgoing personality
  • Reliable and punctual
  • Highly motivated
  • A team-player with self-initiative
  • Well presented with an understanding of the Sunspel brand
  • Fluency in English
  • Fluency in Mandarin would be an advantage
  • Retail experience

If you think you’d be a positive addition to our store team, get in touch at: retailcareers@sunspel.com

Receptionist

The Company

Sunspel is a fast-growing luxury heritage fashion brand with a focus on quality and fabric. We are a privately-owned brand manufacturing and outsourcing high quality men’s and ladies clothing, with our goods selling into wholesale, retail and online for both UK and export markets.

The Role

  • Take ownership for the Reception area, ensuring that the office is a welcoming environment to both internal colleagues and external visitors.
  • Take receipt of all incoming calls and redirect to the appropriate colleagues.
  • Take control of the reception email inbox and direct messages appropriately.
  • Take responsibility for electronic equipment and keys being signed out / in.
  • Be the first point of contact to all visitors, providing a professional and high level of service.
  • Take receipt of all courier deliveries and distribute the goods to the relevant departments in a timely manner.
  • Deal with all enquiries efficiently and professionally.
  • Coordination of weekly management movements bulletin
  • Responsible for replenishment of everyday supplies such as stationary and the weekly Asda shop as well as ad hoc supply orders.
  • Providing support to our Health and Safety committee and Office Manager as needed.
  • Deal with all incoming and external mail. Utilising the franking machine for all postage and packages.
  • Any additional ad hoc projects and administration to include scanning, photocopying and PDQ Payments.

The Candidate

The following qualifications and experience are preferred:

  • Receptionist / PA experience
  • Good organisation skills and ability to multitask and prioritise
  • Proven customer service skills
  • Confident enough to work autonomously
  • Strong Microsoft Excel, Word and PowerPoint skills

Salary

Competitive dependent on experience

Seasonal Part Time Sales Assistant – Temporary Position (New York)

We are on the lookout for part time sales assistants with the ability to provide exceptional customer service to join our New York retail team.

Requirements

  • Passionate about the Sunspel brand and products
  • A sociable and outgoing personality
  • Reliable and punctual
  • Highly motivated
  • A team-player with self-initiative
  • Well presented with an understanding of the Sunspel brand
  • Fluency in English
  • Fluency in Mandarin would be an advantage
  • Retail experience
  • Available from mid November until 10th January 2020

If you think you’d be a positive addition to our store team, get in touch at: retailcareers@sunspel.com

Store Manager (New York)

We have an exciting opportunity for an experienced Store Manager to join our New York retail team.

Responsibilities:

  • Managing the store and employees, creating a positive and motivational environment, encouraging them to generate sales and provide exceptional customer service
  • Exceeding store and personal targets and KPIs
  • Ensuring the store is always presentable and according to merchandising standards
  • Analysing sales and key performance indicators and taking the required actions to drive these
  • Reaching out and maintaining a good relationship with local businesses and neighbours
  • Administrative duties such as reporting daily sales figures to head office, organising the staff rota and payroll
  • Responsible for hiring and team development
  • Responsible for store stock management
  • Responsible for driving store marketing and VIP client relationships

Requirements:

  • Minimum of 2 years retail experience
  • Sales driven and results oriented
  • Organised and service minded
  • Able to multi-task and delegate tasks
  • Excellent written and verbal skills

To apply please send a CV and covering letter to: retailcareers@sunspel.com